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A consumer is defined in the Dutch Civil Code is a natural person who does act in the course of a profession or business.

Consumer rights in the Netherlands

Dutch law grants consumers more protection in certain situations than professional parties to a contract. For example law provisions regarding contracts of sale, guarantees and the use of general terms and conditions General terms applicable on all contracts of a corporate business.
» Meer over general terms and conditions
general terms and conditions
all contain specific protection clauses for consumers. This is referred to as consumer rights.

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